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How Do I Prepare for Keys, Remotes and Access Devices?

Preparation should focus on confirming when vacant possession is due and checking that every key, remote and access device expected to be handed over is present and usable. A seller generally delivers vacant possession on completion unless the property is sold with a tenancy.

The cited Estate Agents Authority guidance also says that the seller normally allows the buyer to inspect the property before completion to verify vacant possession. It does not prescribe a particular list, quantity or testing method for keys and access devices, so those details must be confirmed separately.

How to check the handover

A practical handover record can cover:

  • Every key intended for transfer
  • Remotes, access cards, fobs and other entry devices
  • The quantity and visible condition of each item
  • Whether each device operates at the entrances it is meant to open
  • Any missing, damaged or non-working items
  • The date and point at which possession and devices will be handed over

The inspection should focus on the items actually agreed for transfer rather than assuming that a standard number of keys or devices is included.

What if the property is sold with a tenancy?

The general vacant-possession rule has an exception where the property is sold with a tenancy. In that situation, the parties should separately confirm how access will be transferred and who will provide the keys, remotes or other devices. The cited passage does not set out a separate handover procedure for tenanted properties.

What still needs confirmation

Before completion, the seller and buyer should confirm:

  • Which keys and access devices are included
  • How many of each item will be provided
  • Whether all devices work as expected
  • How any defective or missing device will be resolved
  • When possession and access will be transferred
  • Whether the sale contract or tenancy contains any different arrangement

The official material does not state a mandatory number of devices, a device-return deadline, a fee or a required testing method. The contract and the circumstances of the sale therefore remain important, especially where the property is occupied or tenanted.

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